BPO| Domestic Insurance Outbound Voice Process|Day Shift| | BLR

Greetings from JobShop, We are India's Largest BPO Recruitment Company. Please call us on ++6408XXXXXX or ++ Whatsapp us on ++6408XXXXXX for simple & quick automated hiring You will be supporting customers in India with respect to their Insurance related quiries.You will be handiling calls regarding their Insurance policies.. You will be managing their issues with respect to payments,new policy,change in policy, cancel the exisiting policy and many more.This is day Rotational shift process.Six-days working with 1 day rotational offShould have one year of experience in a BPO voice process. Good communication skills in English Ability to handle irate customers Solve technical queries A team playerActive listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues Display Ownership and accountability Quickly build trust and confidence with customer Own and resolve customer issues efficiently effectively and empathetically Excellent comprehension and articulation skills Qualification:UnderGraduate and above Skills Required:Good communication skills in EnglishAbility to handle irate customers Solve technical queries A team playerActive listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues Display Ownership and accountability Quickly build trust and confidence with customer Own and resolve customer issues efficiently, effectively and empathetically Excellent comprehension and articulation skills Contact:JOBSHOP ++6408XXXXXX

3.00-50.00 Years

12th Class (XII