Respond to inbound tickets and queries of customers.
• Build lasting relationships with customers, and other team members based on trust and reliability.
• Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service.
• Thrive department productivity and quality standards.
• Establishing new, and maintaining existing, relationships with customers.
• Strive for first call resolution and take true ownership of customer needs and issues.
• Communicate and follow instructions for one call customer resolution.
• Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns

Job Type: Full-time

Salary: ₹13,000.00 - ₹15,000.00 per month

Benefits:
• Paid sick time
• Paid time off

Schedule:
• Night shift
• Rotational shift

Application Question(s):
• Are you good in speaking Hindi?

Language:
• English (Required)
• Hindi (Required)

Speak with the employer
+91 8590558425