Requirements & Skills · Minimum 2 years of experience in the customer service role as a call centre executive handling customer calls / emails / social media complaints. · Experience in the garment / laundry industry and / or e-commerce industry is desirable. · Strong phone contact handling skills and active listening. · Familiarity with CRM systems and practices. · Customer orientation and ability to adapt/respond to different types of customers and issues. · Excellent verbal and written commu…