Manage large amounts of inbound and outbound calls in a timely manner

Follow communication “scripts” when handling different topics

Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

Seize opportunities to upsell products when they arise

Build sustainable relationships and engage customers by taking the extra mile

Keep records of all conversations in our call center database in a comprehensible way.

Good communication skills required

Day/ Night both shift

Chat / Voice / Blended

Location : Jaipur

Salary : 45 ctc upto

Job Types: Full-time, Regular / Permanent, Fresher

Salary: ₹12,000.00 - ₹40,000.00 per month

Benefits:

Flexible schedule

Provident Fund

Schedule:

Day shift

Evening shift

Fixed shift

Flexible shift

Monday to Friday

Morning shift

Night shift

Rotational shift

UK shift

US shift

Supplemental Pay:

Commission pay

Overtime pay

Performance bonus

Ability to commute/relocate:

Jaipur Rajasthan: Reliably commute or planning to relocate before starting work (Required)

Experience:

total work: 1 year (Preferred)

Language:

English (Preferred