Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way.
Good communication skills required
Day/ Night both shift

Chat / Voice / Blended
Location : Jaipur
Salary : 45 ctc upto

Job Types: Full-time, Regular / Permanent, Fresher

Salary: ₹12,000.00 - ₹40,000.00 per month

Benefits:

Flexible schedule
Provident Fund
Schedule:

Day shift
Evening shift
Fixed shift
Flexible shift
Monday to Friday
Morning shift
Night shift
Rotational shift
UK shift
US shift
Supplemental Pay:

Commission pay
Overtime pay
Performance bonus
Ability to commute/relocate:

Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
Experience:

total work: 1 year (Preferred)
Language:

English (Preferred)