Job Description
Graduated candidates with BE, B tech, M tech or Diploma with Electrical or Electronics Engineering.
Candidates are shortlisted basis their proficiency in their English language and knowledge on subject matter for USA inbound Electrical Process. A candidate needs to be confident in handling USA English speaking customer empathize and try to solve their problems.
Written test with at least 120 words within 120 seconds on a random question or random topic related to Electrical or Electronics subjects along with the Audio or Voice Screening to check Voice Accent (required USA Accent).
Responsibilities: International Inbound Calling Executives
Handle inbound international calls for USA electrical process and solve customer concerns and queries with a USA accent
Obtaining customer information and other relevant data
Asking questions to the customer and understanding their need and wants, clarifying information whenever possible
Resolving queries and issues related to the electrical products and services
Maintaining the monthly quality parameters with efficiency in handling voice calls and document achievement report
Ability to be on phone for a long time and familiar using dialer systems
Result Oriented Individual Who Understand About Customer Support & Resolve complaints
Candidates are shortlisted basis their proficiency in their English language and knowledge on subject matter for USA inbound Electrical Process. A candidate needs to be confident in handling USA English speaking customer empathize and try to solve their problems.
Written test with at least 120 words within 120 seconds on a random question or random topic related to Electrical or Electronics subjects along with the Audio or Voice Screening to check Voice Accent (required USA Accent).
Responsibilities: International Inbound Calling Executives
Handle inbound international calls for USA electrical process and solve customer concerns and queries with a USA accent
Obtaining customer information and other relevant data
Asking questions to the customer and understanding their need and wants, clarifying information whenever possible
Resolving queries and issues related to the electrical products and services
Maintaining the monthly quality parameters with efficiency in handling voice calls and document achievement report
Ability to be on phone for a long time and familiar using dialer systems
Result Oriented Individual Who Understand About Customer Support & Resolve complaints
💡 Quick Summary
Seeking a career-building opportunity? The BPO Executive Technical Support position is now open for candidates interested in the BPO Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
