Job Description
• Handle customer's inbound and outbound calls.
• Solving queries, telling them about services
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our database in a comprehensible.
(Ref:www.freshersworld.com,freshersworld
• Solving queries, telling them about services
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our database in a comprehensible.
(Ref:www.freshersworld.com,freshersworld
💡 Quick Summary
Seeking a career-building opportunity? The BPO Executive telecaller position is now open for candidates interested in the BPO Jobs sector. This role in Ahemdabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.