Job Description
Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our database in a comprehensible way Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative targets Minimum Requirement: Good Communication Skills Good Problem-solving skills over the call High energy level
💡 Quick Summary
Seeking a career-building opportunity? The BPO Executive telecaller position is now open for candidates interested in the BPO Jobs sector. This role in Vijayawada offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.