Job Description
About Client:

Its a multinational telecommunications holding company headquartered in London. It is the largest provider of fixed-line, broadband and mobile services in the UK, and also provides subscription television and IT services.

We would love to connect with you.

Work Location: Kolkata

Job Title: Customer Support Voice ProcessWork from Office
Graduate Fresher Candidate can apply only. (NO B.E./BTECH)

No Experienced Candidate.
Requirements
Qualification: Only Graduate Candidate.

Graduation pass out year should be 2021, 2024 and 2024 only.

No Class 12thNo BE / Btech
No Post Graduate/ Master Degree

Candidate should have,

1.Good Communication skills.

2.Take calls Over Phone which involves working in different time zones.

3.Take calls from Global clients and initiate the right responses to them, positively and professionally.

4.Flexible to work in shifts.

5.Excellent English - both verbal and written communication skills.

6.Knowledge of customer service principles and practices.

7.Good technical knowledge.

Benefits
Both Side CAB
Chance to working with captive unit.
Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.

Requirements
1.Good Communication skills. 2.Take calls Over Phone which involves working in different time zones. 3.Take calls by, positively and professionally. 4.Flexible to work in shifts. 5.Excellent English - both verbal and written communication skills. 6.Knowledge of customer service principles and practices. 7.Good technical knowledge