Job Description
- Providing accurate, valid, and complete information to customers.
- Resolving customer complaints and inquiries in a timely manner.
- Assisting customers with placing orders, tracking deliveries, and other related inquiries.
- Communicating and coordinating with internal departments to ensure customer satisfaction.
- Maintaining records of customer interactions, transactions, comments, and complaints.
- Identifying and escalating priority issues to the appropriate departments.
• *Requirements**:
- Bachelor's degree in a relevant field.
- Excellent verbal and written communication skills.
- Customer-oriented with the ability to resolve issues in a timely manner.
- Ability to multitask, prioritize, and manage time effectively.
- Attention to detail and accuracy.
- Willingness to work flexible hours, including weekends and public holidays if required.
- Resolving customer complaints and inquiries in a timely manner.
- Assisting customers with placing orders, tracking deliveries, and other related inquiries.
- Communicating and coordinating with internal departments to ensure customer satisfaction.
- Maintaining records of customer interactions, transactions, comments, and complaints.
- Identifying and escalating priority issues to the appropriate departments.
• *Requirements**:
- Bachelor's degree in a relevant field.
- Excellent verbal and written communication skills.
- Customer-oriented with the ability to resolve issues in a timely manner.
- Ability to multitask, prioritize, and manage time effectively.
- Attention to detail and accuracy.
- Willingness to work flexible hours, including weekends and public holidays if required.
💡 Quick Summary
Seeking a career-building opportunity? The Bpo Fresher Tellcaller position is now open for candidates interested in the BPO Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
