Job Description
Handle inbound and outbound calls professionally with empathy and accuracy.
• Provide information about treatments, consultation booking, and follow-up procedures.
• Maintain records of calls, leads, and patient follow-ups in CRM or Excel.
• Convert inquiries into confirmed appointments or treatment starts.
• Coordinate with doctors, front desk, and marketing teams for lead updates.
• Manage WhatsApp and SMS follow-ups in a timely and polite manner.
• Maintain strict confidentiality of patient data and communication.
• Handle patient grievances calmly and escalate to seniors when required.
• Age limit 18 to 30
• Only fresher candidate appiled now'
• Only Delhi NCR candidate appiled now'
• Provide information about treatments, consultation booking, and follow-up procedures.
• Maintain records of calls, leads, and patient follow-ups in CRM or Excel.
• Convert inquiries into confirmed appointments or treatment starts.
• Coordinate with doctors, front desk, and marketing teams for lead updates.
• Manage WhatsApp and SMS follow-ups in a timely and polite manner.
• Maintain strict confidentiality of patient data and communication.
• Handle patient grievances calmly and escalate to seniors when required.
• Age limit 18 to 30
• Only fresher candidate appiled now'
• Only Delhi NCR candidate appiled now'
💡 Quick Summary
Seeking a career-building opportunity? The Bpo Hindi Calling position is now open for candidates interested in the BPO Jobs sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.