Job Description
Job Title: Customer Support Executive (Domestic & International)
Location: Thane, Airoli & Malad (Mumbai)
Education
• Graduation (Any Stream)
• If 12th pass, minimum 1 year of relevant experience is required
Job Type: Full-time
Shift Timing: Day Shift Available
Job Description
We are looking for enthusiastic and customer-oriented individuals to join our team as Customer Support Executives for both domestic and international processes. The ideal candidate should have strong communication skills, the ability to handle customer queries effectively, and a positive approach to problem-solving.
Key Responsibilities
• Handle inbound and outbound calls/emails/chats from customers.
• Resolve customer queries in a timely and professional manner.
• Provide accurate information about products/services.
• Maintain customer satisfaction by ensuring a positive service experience.
• Document customer interactions and escalate issues when necessary.
Requirements
• Excellent communication skills (English and Hindi; knowledge of regional languages is a plus).
• Strong interpersonal and problem-solving abilities.
• Basic computer knowledge and typing skills.
• Flexibility to work in a fast-paced environment.
• Willingness to work from office (Thane, Airoli & Malad).
Salary: As per market standards
Benefits
• Day shift available
• Growth opportunities within the organization
• Employee-friendly work environment
Skills: customer,communication,english,mumbai,bpo
Location: Thane, Airoli & Malad (Mumbai)
Education
• Graduation (Any Stream)
• If 12th pass, minimum 1 year of relevant experience is required
Job Type: Full-time
Shift Timing: Day Shift Available
Job Description
We are looking for enthusiastic and customer-oriented individuals to join our team as Customer Support Executives for both domestic and international processes. The ideal candidate should have strong communication skills, the ability to handle customer queries effectively, and a positive approach to problem-solving.
Key Responsibilities
• Handle inbound and outbound calls/emails/chats from customers.
• Resolve customer queries in a timely and professional manner.
• Provide accurate information about products/services.
• Maintain customer satisfaction by ensuring a positive service experience.
• Document customer interactions and escalate issues when necessary.
Requirements
• Excellent communication skills (English and Hindi; knowledge of regional languages is a plus).
• Strong interpersonal and problem-solving abilities.
• Basic computer knowledge and typing skills.
• Flexibility to work in a fast-paced environment.
• Willingness to work from office (Thane, Airoli & Malad).
Salary: As per market standards
Benefits
• Day shift available
• Growth opportunities within the organization
• Employee-friendly work environment
Skills: customer,communication,english,mumbai,bpo
💡 Quick Summary
Seeking a career-building opportunity? The BPO Hiring || Thane & Mumbai position is now open for candidates interested in the BPO Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.