Greetings. We are for Business process outsourcing (BPO) . Responsibilities : A professional responsible for communicating the how's and why's regarding service expectations within a company. Managing a team of representatives offering customer support. Overseeing the customer service process. People who have the experience from Baking , Real Estate , Automobile and Logistics are given major Preferences. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Thanks and Regards Rajesh