Job Description
Company Overview
Cognia Technologies LLP, a leading company in the BPO industry, is looking for a Call Center Executive to join our team in Jaipur. With our expertise and commitment to excellence, we strive to deliver exceptional customer service and satisfaction to our clients.
Role And Responsibilities
• Handle incoming calls from customers and provide assistance in resolving their queries and issues
• Maintain accurate and detailed records of all customer interactions
• Follow communication procedures, guidelines, and scripts to ensure consistent customer service
• Identify and escalate priority issues to the appropriate department or team member
• Collaborate with team members to achieve individual and team targets
Candidate Qualifications
• Intermediate qualification
• Minimum 6 months of relevant experience
Required Skills
• Excellent communication skills in Hindi and English languages
Contact Us: Interested applicants or any references can kindly reach us at...
Cognia Technologies LLP, a leading company in the BPO industry, is looking for a Call Center Executive to join our team in Jaipur. With our expertise and commitment to excellence, we strive to deliver exceptional customer service and satisfaction to our clients.
Role And Responsibilities
• Handle incoming calls from customers and provide assistance in resolving their queries and issues
• Maintain accurate and detailed records of all customer interactions
• Follow communication procedures, guidelines, and scripts to ensure consistent customer service
• Identify and escalate priority issues to the appropriate department or team member
• Collaborate with team members to achieve individual and team targets
Candidate Qualifications
• Intermediate qualification
• Minimum 6 months of relevant experience
Required Skills
• Excellent communication skills in Hindi and English languages
Contact Us: Interested applicants or any references can kindly reach us at...
💡 Quick Summary
Seeking a career-building opportunity? The BPO in position is now open for candidates interested in the BPO Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
