Job Description
Team Leader(BPO/Call Center) operations
Full Job Description
We are looking for an experienced, self-driven and motivated Team Leader to join our team!
As our Team Leader, you will be responsible for supervising, overseeing, leading, managing, rewarding and motivating company’s teams.
Roles and Responsibilities
• Set clear team goals and KPIs
• Delegate tasks and set project deadlines
• Oversee day-to-day teams’ operation and performance
• Do regular performance evaluation
• Create a healthy and motivating work environment and atmosphere
• Develop a well designed and motivating evaluation program
• Communicate with teams about their performance
• Monitor team performance and report on metrics
• Motivate team members
• Discover training needs and provide coaching
• Listen to team members feedback and resolve any issues or conflicts
Desired Candidate Profile
• Minimum 1 year of experience as a Team Leader or similar role
• In-depth knowledge of performance metrics
•...
Full Job Description
We are looking for an experienced, self-driven and motivated Team Leader to join our team!
As our Team Leader, you will be responsible for supervising, overseeing, leading, managing, rewarding and motivating company’s teams.
Roles and Responsibilities
• Set clear team goals and KPIs
• Delegate tasks and set project deadlines
• Oversee day-to-day teams’ operation and performance
• Do regular performance evaluation
• Create a healthy and motivating work environment and atmosphere
• Develop a well designed and motivating evaluation program
• Communicate with teams about their performance
• Monitor team performance and report on metrics
• Motivate team members
• Discover training needs and provide coaching
• Listen to team members feedback and resolve any issues or conflicts
Desired Candidate Profile
• Minimum 1 year of experience as a Team Leader or similar role
• In-depth knowledge of performance metrics
•...
💡 Quick Summary
Seeking a career-building opportunity? The Bpo Jobs in Lucknow Uttar Pradesh position is now open for candidates interested in the BPO Jobs sector. This role in Lucknow offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.