Bpo jobs in Victoria Layout |Bangalore| | Visesh Credit Services |

timings :+am to 6pm (Monday to Saturday)Job DescriptionHandle customers' inbound and outbound calls

Solving queries, telling them about products/offers/servicesFollow communication scripts when handling different topicsIdentify customers needs, clarify information, research every issue, and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our database in a comprehensible wayFrequently attend educational seminars to improve knowledge and performance levelMeet personal/team qualitative and quantitative targets