BPO Manager

In these roles you will be responsible for:  Responsible for the onboarding of investors into our clients’ hedge and private equity funds. We need your due diligence and attention to detail to ensure all proper data points and documentation is received at the time of a subscription. Once received, your job will be to input all relevant data points into our contact management system in order to facilitate investor reporting.  Adhere to our Anti-Money Laundering policies, KYC Checks and procedures when reviewing all investor transactions. As an Investor Services Analyst, you are required to comply with our department’s rules and regulations designed to stop the practice of generating income through illegal actions.  Responsible for monitoring our clients’ bank accounts for investor wire activity. You will also create wire templates to facilitate all investor payments  Generate and reconcile all investor reporting, such as investor capital statements. Once approved by the client, you will be responsible for disseminating this documentation to our clients’ end investors and their contacts via an automated distribution process.  Correspond with investment managers and their investors regarding day-to-day inquiries, including questions on subscription documents and investor reporting. Client engagement and a dedication to quality service is a must for success.  Look for future solutions! Through attending and participating in various IMS and corporate professional development sessions, you will acquire the tools to identify processes across the division and organization. You will have the opportunity to partner with a diverse team and grow your career.