Job Description
BPO NON VOICE PROCESS - Pune
W
Wsne Consulting
Pune, Maharashtra
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20 hours ago
Full–time
Job Description:
We are currently hiring for BPO Non Voice Process positions across various locations in India. As a BPO Non Voice Process executive, you will be responsible for handling customer queries and providing them with accurate information. You will be required to communicate with customers through email or chat support, ensuring timely resolution of their issues.
Key Responsibilities:
• Responding to customer queries through email or chat support
• Providing accurate information and resolving customer issues
• Ensuring customer satisfaction by delivering high-quality service
• Adhering to company policies and procedures
• Maintaining customer records and updating them as required
• Collaborating with team members to achieve team targets
Requirements:
• Excellent written and verbal communication skills
• Good typing speed and accuracy
• Ability to multitask and prioritize tasks effectively
• Strong problem-solving skills
• Attention to detail and ability to follow instructions
• Ability to work in a team and contribute to team goals
• Flexibility to work in rotational shifts
Qualifications:
• Minimum educational qualification: High school diploma or equivalent
• Prior experience in a BPO Non Voice Process role is preferred
• Proficiency in MS Office applications
• Knowledge of customer service principles and practices
Location: Various locations across India
Note: This may be a third party hiring as we fetch hiring information from third party portals. Never Pay Any money to any recruiters in the name of jobs. Indisjob never ask any money in the exchange of interview or jobs
💡 Quick Summary
Seeking a career-building opportunity? The BPO NON VOICE PROCESS position is now open for candidates interested in the BPO Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
