Job Description
M
AIRTEL GOLD INBOUND CUSTOMER CARE ASSOCIATE BPO VOICE & NON VOICE PROCESS
Moil Education
Gurugram, Haryana
via Job Hai
6 days ago
₹20K–₹30K a month
Full–time
F
Bpo Telecaller
FRANKFINN AVIATION SERVICES PRIVATE LIMITED (FRANKFINN AVIATION SERVICES PVT. LTD.)
via WorkIndia.in
6 days ago
₹17K–₹25K a month
Full–time
D
International BPO / Call Center / US Voice Process
Demographic Services
Gurugram, Haryana
via SimplyHired
26 days ago
Full–time
V
International BPO Executive
Vyavasaya.com
Gurugram, Haryana
via Job Hai
28 days ago
₹25K–₹98K a month
Full–time
BPO Operations Supervisor
NTT DATA Global Delivery Services Ltd
Gurugram, Haryana
via BeBee
21 hours ago
Full–time
B
Bpo Tele Calling
Badho Technologies Private Limited
via WorkIndia.in
12 days ago
₹14K–₹16K a month
Full–time
Flipkart Inbound Outbound Bpo Custo...
Flipkart
Gurugram, Haryana
via WorkIndia.in
1 day ago
₹18K–₹28K a month
Full–time
S
कॉल सेंटर BPO एग्जीक्यूटिव
Steady Career Consultants
Gurugram, Haryana
via Job Hai
5 days ago
₹18K–₹65K a month
Full–time
International BPO vacancies | Locations Noida and Gurgaon
SHARDA CONSULTANCY SERVICES
Gurugram, Haryana
via LinkedIn
16 days ago
Full–time
India
Khairpur, Punjab - From your device
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Vyavasaya.com
International BPO Executive
Vyavasaya.com · Gurugram, Haryana · via Job Hai
28 days ago
₹25K–₹98K a month
Full–time
Apply directly on Job Hai
Apply on SimplyHired
Apply on BeBee
Apply on LinkedIn
Apply directly on Jobaaj
Apply on Talent.com
Apply on Impacteers
Apply on JobLeads
Job description
Company applied: Allianz partner
Process: Customer Service
Timings: 9AM to 6PM
• It is a Full Time Sales / Business Development job for candidates with 0 - 6 months of experience.
More about this International BPO Executive job
Please go through the FAQs to get all answers related to the given International BPO Executive job
• What is the eligibility criteria to apply for this International BPO E...
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NTT DATA Global Delivery Services Ltd
BPO Operations Supervisor
NTT DATA Global Delivery Services Ltd · Gurugram, Haryana · via BeBee
21 hours ago
Full–time
No Degree Mentioned
Apply on BeBee
Job description
BPO Supervisor
Responsibilities:
• Support the accomplishment of all contracted service level targets/agreements.
• Manage monthly and ad-hoc agent coaching and feedback.
• Assist in daily, weekly, and monthly quality assurance activities.
• Provides day to day support to the team and handle first level escalations as they arise or are assigned.
• Maintain a strong understanding of all tasks within the department including expert knowledge of the Chargeback lifecycle and the various reason codes.
• Identify opportunities to improve the efficiency and effectiveness of business processes and recommend to management.
• Identify areas of opportunity for staff to develop knowledge/skills/competencies necessary to complete their roles.
• Oversee and aid in new hire training and onboarding.
• Contribute to continuous learning activities promoting knowledge and skill development within the team.
• Assist in keeping all team members informed and up to date about all relevant and useful information.
• Act as a subject matter expert on projects/initiatives
• Act as a champion to the staff by raising ideas/concerns that contribute to the overall betterment of the team.
• Maintain relationships with internal and external clients.
• Frequent review of the MasterCard Worldwide Chargeback Guide to update and maintain knowledge of conditions and requirements for recovery purposes.
Requirements:
• 7 to * years' experience in Dispute/Chargebacks/Customer service Operation Handling
in the financial industry is preferred.
• Strong Customer Focus/Orientation
• Professional written and verbal communication skills
• Strong Active listening and negotiation skills
• Detail-oriented and ability to multi-task
• Strong organizational and time management skills
• Strong Decision-making skills and able to exercise sound judgment.
• Highly motivated with ability to work independently in a fast-paced environment.
• Flexible, reliable, conscientious, and able to follow directions.
• Proficiency in MS Word, Excel, Outlook, PowerPoint, and Teams.
• Previous experience with TS2 and TCS applications is an asset.
Experience Level
Senior Level
AIRTEL GOLD INBOUND CUSTOMER CARE ASSOCIATE BPO VOICE & NON VOICE PROCESS
Moil Education
Gurugram, Haryana
via Job Hai
6 days ago
₹20K–₹30K a month
Full–time
F
Bpo Telecaller
FRANKFINN AVIATION SERVICES PRIVATE LIMITED (FRANKFINN AVIATION SERVICES PVT. LTD.)
via WorkIndia.in
6 days ago
₹17K–₹25K a month
Full–time
D
International BPO / Call Center / US Voice Process
Demographic Services
Gurugram, Haryana
via SimplyHired
26 days ago
Full–time
V
International BPO Executive
Vyavasaya.com
Gurugram, Haryana
via Job Hai
28 days ago
₹25K–₹98K a month
Full–time
BPO Operations Supervisor
NTT DATA Global Delivery Services Ltd
Gurugram, Haryana
via BeBee
21 hours ago
Full–time
B
Bpo Tele Calling
Badho Technologies Private Limited
via WorkIndia.in
12 days ago
₹14K–₹16K a month
Full–time
Flipkart Inbound Outbound Bpo Custo...
Flipkart
Gurugram, Haryana
via WorkIndia.in
1 day ago
₹18K–₹28K a month
Full–time
S
कॉल सेंटर BPO एग्जीक्यूटिव
Steady Career Consultants
Gurugram, Haryana
via Job Hai
5 days ago
₹18K–₹65K a month
Full–time
International BPO vacancies | Locations Noida and Gurgaon
SHARDA CONSULTANCY SERVICES
Gurugram, Haryana
via LinkedIn
16 days ago
Full–time
India
Khairpur, Punjab - From your device
Update location
Dark theme: on
Help
Feedback
Privacy
Terms
V
Vyavasaya.com
International BPO Executive
Vyavasaya.com · Gurugram, Haryana · via Job Hai
28 days ago
₹25K–₹98K a month
Full–time
Apply directly on Job Hai
Apply on SimplyHired
Apply on BeBee
Apply on LinkedIn
Apply directly on Jobaaj
Apply on Talent.com
Apply on Impacteers
Apply on JobLeads
Job description
Company applied: Allianz partner
Process: Customer Service
Timings: 9AM to 6PM
• It is a Full Time Sales / Business Development job for candidates with 0 - 6 months of experience.
More about this International BPO Executive job
Please go through the FAQs to get all answers related to the given International BPO Executive job
• What is the eligibility criteria to apply for this International BPO E...
Report this listing
NTT DATA Global Delivery Services Ltd
BPO Operations Supervisor
NTT DATA Global Delivery Services Ltd · Gurugram, Haryana · via BeBee
21 hours ago
Full–time
No Degree Mentioned
Apply on BeBee
Job description
BPO Supervisor
Responsibilities:
• Support the accomplishment of all contracted service level targets/agreements.
• Manage monthly and ad-hoc agent coaching and feedback.
• Assist in daily, weekly, and monthly quality assurance activities.
• Provides day to day support to the team and handle first level escalations as they arise or are assigned.
• Maintain a strong understanding of all tasks within the department including expert knowledge of the Chargeback lifecycle and the various reason codes.
• Identify opportunities to improve the efficiency and effectiveness of business processes and recommend to management.
• Identify areas of opportunity for staff to develop knowledge/skills/competencies necessary to complete their roles.
• Oversee and aid in new hire training and onboarding.
• Contribute to continuous learning activities promoting knowledge and skill development within the team.
• Assist in keeping all team members informed and up to date about all relevant and useful information.
• Act as a subject matter expert on projects/initiatives
• Act as a champion to the staff by raising ideas/concerns that contribute to the overall betterment of the team.
• Maintain relationships with internal and external clients.
• Frequent review of the MasterCard Worldwide Chargeback Guide to update and maintain knowledge of conditions and requirements for recovery purposes.
Requirements:
• 7 to * years' experience in Dispute/Chargebacks/Customer service Operation Handling
in the financial industry is preferred.
• Strong Customer Focus/Orientation
• Professional written and verbal communication skills
• Strong Active listening and negotiation skills
• Detail-oriented and ability to multi-task
• Strong organizational and time management skills
• Strong Decision-making skills and able to exercise sound judgment.
• Highly motivated with ability to work independently in a fast-paced environment.
• Flexible, reliable, conscientious, and able to follow directions.
• Proficiency in MS Word, Excel, Outlook, PowerPoint, and Teams.
• Previous experience with TS2 and TCS applications is an asset.
Experience Level
Senior Level
💡 Quick Summary
Seeking a career-building opportunity? The BPO Operations Supervisor position is now open for candidates interested in the BPO Jobs sector. This role in Gurgaon offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
