Job Description
Responsibilities of candidate include:
• Calling and visiting customers
• Collect payment
➢ Demonstrates ownership to resolve challenging customer issues, escalating
when necessary.
➢ Call customers with overdue accounts.
➢ understand and explain benefits of repayment and credit history of
customer.
➢ Correct customer misunderstanding on product policy and terms.
➢ Set up payment plan and follow-up schedule.
➢ Educate customer on consequences for late payment.
➢ Escalate difficult or unusable case to team leaders.
➢ Provide feedback on reason for default to team Leader.
Requires candidates who is fluent in English and Hindi or English and 2 South Indian Languages
Age criteria 20 to 2+ Years
Location- KR Puram, Bangalore
• Calling and visiting customers
• Collect payment
➢ Demonstrates ownership to resolve challenging customer issues, escalating
when necessary.
➢ Call customers with overdue accounts.
➢ understand and explain benefits of repayment and credit history of
customer.
➢ Correct customer misunderstanding on product policy and terms.
➢ Set up payment plan and follow-up schedule.
➢ Educate customer on consequences for late payment.
➢ Escalate difficult or unusable case to team leaders.
➢ Provide feedback on reason for default to team Leader.
Requires candidates who is fluent in English and Hindi or English and 2 South Indian Languages
Age criteria 20 to 2+ Years
Location- KR Puram, Bangalore
💡 Quick Summary
Seeking a career-building opportunity? The BPO Process position is now open for candidates interested in the BPO Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
