BPO Process

BPO Jobs
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BPO Process

BPO Jobs
10 views

Description

Responsibilities of candidate include:

• Calling and visiting customers

• Collect payment

➢ Demonstrates ownership to resolve challenging customer issues, escalating

when necessary.

➢ Call customers with overdue accounts.

➢ understand and explain benefits of repayment and credit history of

customer.

➢ Correct customer misunderstanding on product policy and terms.

➢ Set up payment plan and follow-up schedule.

➢ Educate customer on consequences for late payment.

➢ Escalate difficult or unusable case to team leaders.

➢ Provide feedback on reason for default to team Leader.

Requires candidates who is fluent in English and Hindi or English and 2 South Indian Languages

Age criteria 20 to 29 Years

Location- KR Puram, Bangalore

Attributes

Company Name: KreditBee

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    HR details Details

    1253login
    353 active listings
    Professional seller
    Registered for 4+ months
    Last online 3 months ago
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    Listing location

    Bangalore, Karnataka, India
    12.98815675, 77.622600038

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    BPO Process by 1253login