Job Description
Conducting calls & transaction based audits to gauze the process adherence/compliance and customer experience - Conducting analytics based on the overall interaction data dump and audit sample
Responsibilities
The Quality analyst will be responsible for end to end process audit by evaluating customer queries and its resolution to identify process gaps.
Skills
Proficient in Kannada/Telugu/Marathi
Responsibilities
The Quality analyst will be responsible for end to end process audit by evaluating customer queries and its resolution to identify process gaps.
Skills
Proficient in Kannada/Telugu/Marathi
💡 Quick Summary
Seeking a career-building opportunity? The BPO Quality Analyst position is now open for candidates interested in the BPO Jobs sector. This role in Karnataka offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
