Job Description
Conducting calls & transaction based audits to gauze the process adherence/compliance and customer experience
- Conducting analytics based on the overall interaction data dump and audit sample. - Preparing audit summary along with the findings summary with respect to different aspects of customer experience & Compliance Responsibilities
- The Quality analyst will be responsible for end-to-end process audit by evaluating customer queries and their resolution to identify process...
- Conducting analytics based on the overall interaction data dump and audit sample. - Preparing audit summary along with the findings summary with respect to different aspects of customer experience & Compliance Responsibilities
- The Quality analyst will be responsible for end-to-end process audit by evaluating customer queries and their resolution to identify process...
💡 Quick Summary
Seeking a career-building opportunity? The BPO Quality Analyst | Kannada position is now open for candidates interested in the BPO Jobs sector. This role in Hyderabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
