BPO Sales

Job Description

Key Responsibilities:

• Design and deliver comprehensive training programs for outbound voice sales teams.

• Conduct training sessions on sales techniques, product knowledge, and customer handling skills.

• Develop training materials, including manuals, guides, and e-learning content.

• Monitor and evaluate the performance of trainees through assessments and feedback.

• Provide coaching and mentoring to ensure continuous improvement and skill enhancement.

• Collaborate with team leaders and managers to identify training needs and develop customized solutions.

• Stay updated with industry trends and best practices to ensure training content is relevant and effective.

• Prepare reports on training outcomes and participant performance.

Qualifications

• Minimum of 2 years of experience in BPO outbound voice sales training.

• Strong knowledge of sales techniques and customer engagement strategies.

• Excellent communication and presentation skills.

• Ability to design and implement effective training programs.

• Proficiency in using training tools and technology.

• Strong analytical and problem-solving skills.

• Ability to work in rotational shifts.

Skills Required

• Training and Development

• Sales Techniques

• Customer Handling

• Communication Skills

• Presentation Skills

• Coaching and Mentoring

• Performance Evaluation

Additional Information

• Competitive salary package within the range of 25,000 - 30,000 CTC.

• 5 days working with rotational shifts.

• No cab facility provided.

How to Apply: Interested candidates can send their resumes to heera.syed@solastaayer.com with the subject line "BPO Outbound Voice Sales Trainer Application." contact - +108677166

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