BPO Sales Executive Ahmedabad

Responsibilities

• The primary task of a BPO executive is to call or handle calls from customers or clients and provide them with a solution to their queries regarding product requirements or issues.

• He/She must show the willingness to learn new things every time and then.

• Must discuss every matter with its supervisor or team leader to get any issue sorted

• Giving a resolution to the customers or clients should be the whole and sole responsibility.

• Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.

• Imporve and adpt new skills and achieve monthly set targets.

Education Qualification:

• Any Graduate

Skills:

• An effective communicator, probably fluid with what he/she is speaking.

• Should be a computer literate.

• Should be flexible enough to adapt to any environment or changes happening in the sector.

• Should be patient enough and quite motivated towards learning new things and execute it effectively on day to day basis.

• Should also have a clear view of what the current market trend is.

• Must have ability to speak or understand Gujarati Language