BPO Specialist

💰 ₹21,600 - ₹34,560 (Est.) 📍 India 🏠 Remote / WFH 🕐 1 days ago

Job Description

Omega Healthcare (Head Office) HR - Likitha - +741XXXXXX

33, Wind Tunnel Rd, Avalappa Layout, Muniyappa Layout, Murgesh Pallya, Bengaluru, Karnataka 560017

080 XXXXXX

https://maps.app.goo.gl/X5UBbLijt1nMCbd27
• NOTE : KINDLY MENTION TOP OF RESUME - NAUKRI /Likitha
• WALK -IN INTERVIEW MONDAY TO FRIDAY, TIMING : 10:30AM TO 3: 30PM
• Note :Available to Answer call Between 10am to 3 : 30pm only

Mobile : +741XXXXXX

Roles and Responsibilities

Salary : CTC 1+000k to 21000k

· Call Payer (Insurance) to resolve claims (denial/non-denial) after review from PMS, internal system & process toward resolution (Payment, Adjustment & self-pay).

· Identify potential process improvements, trends, issues and escalate to Supervisor through calling.

· Follow the Workflow documentation like SOPs Update tracker, Issue Log and Trend logs.

· Be part of all the training session to gain knowledge towards RCM.

· Resolve complex patient account issues requiring investigation of system timeline comments, payer reimbursements and account transactions

· Identify the accounts which does not require calling and can be fixed by Analyst to resolve

· Logical thinking to identify the trends, resolve accounts for an error free account

· Identify payer issues and leads special projects to aggregate claim data for payer reprocessing and escalate complex payer issues to the lead billing specialist as necessary.

Perks and Benefits

· Quarterly Incentives

· 5 days a week

· All US holidays along with Indian Holidays

· Very lucrative employee referral policy

Desired Candidate Profile

· Freshers

· Graduates or Under Graduates

· Good communication skills.

Job Types: Full-time, Permanent, Fresher

Pay: ₹100,000.00 - ₹200,000.00 per year

Benefits:
• Health insurance

Schedule:
• Fixed shift
• Monday to Friday
• Night shift
• US shift

Supplemental Pay:
• Quarterly bonus

💡 Quick Summary

Seeking a career-building opportunity? The BPO Specialist position is now open for candidates interested in the Hindi Call Center Jobs sector. This role in India offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Hindi Call Center Jobs is a plus.

Sponsored

Job Details

Company Name: Omega Healthcare

Frequently Asked Questions

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The expected salary for BPO Specialist in India is ₹21,600 - ₹34,560 (Est.) per month. Actual compensation may vary based on experience and negotiation.
Yes, BPO Specialist is a remote / work from home position. You can apply from anywhere in India.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for BPO Specialist. Previous experience in Hindi Call Center Jobs is a plus. Freshers may also apply depending on the employer's requirements.
Yes, CallCenterJob.co.in is completely free for job seekers. Never pay money to apply for any job. If anyone asks for payment to process your application, report it immediately using the "Report this Job" button.

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