BPO Specialist

Omega Healthcare (Head Office) HR - Likitha - ++1-XXXXXXXXXX

33, Wind Tunnel Rd, Avalappa Layout, Muniyappa Layout, Murgesh Pallya, Bengaluru, Karnataka 560017

080 XXXXXX

https://maps.app.goo.gl/X5UBbLijt1nMCbd27
• NOTE : KINDLY MENTION TOP OF RESUME - NAUKRI /Bindu
• WALK -IN INTERVIEW MONDAY TO FRIDAY, TIMING : 10:30AM TO 3: 30PM
• Note :Available to Answer call Between 10am to 3 : 30pm only

Mobile : ++1-XXXXXXXXXX

Roles and Responsibilities

Salary : CTC 1+000k to 21000k

· Call Payer (Insurance) to resolve claims (denial/non-denial) after review from PMS, internal system & process toward resolution (Payment, Adjustment & self-pay).

· Identify potential process improvements, trends, issues and escalate to Supervisor through calling.

· Follow the Workflow documentation like SOPs Update tracker, Issue Log and Trend logs.

· Be part of all the training session to gain knowledge towards RCM.

· Resolve complex patient account issues requiring investigation of system timeline comments, payer reimbursements and account transactions

· Identify the accounts which does not require calling and can be fixed by Analyst to resolve

· Logical thinking to identify the trends, resolve accounts for an error free account

· Identify payer issues and leads special projects to aggregate claim data for payer reprocessing and escalate complex payer issues to the lead billing specialist as necessary.

Perks and Benefits

· Quarterly Incentives

· 5 days a week

· All US holidays along with Indian Holidays

· Very lucrative employee referral policy

Desired Candidate Profile

· Freshers

· Graduates or Under Graduates

· Good communication skills.

Job Types: Full-time, Permanent, Fresher

Pay: ₹100,000.00 - ₹200,000.00 per year

Benefits:
• Health insurance
• Provident Fund

Schedule:
• Fixed shift
• Monday to Friday
• Night shift
• US shift

Supplemental Pay:
• Quarterly bonus

Work Location: In person