Job Description
Hiring for BPO Team Lead
Job Location : Navi Mumbai
Salary : upto 40k in hand + Incentives
Role Description
This is a full-time team lead role for our BPO department. As a BPO Team Lead, you will be responsible for overseeing a team of customer service representatives and ensuring smooth operations of the department. Your day-to-day tasks will include supervising the team, handling escalations, coordinating with other departments, and ensuring excellent customer service delivery. This is an on-site role located in Mumbai.
Qualifications
• Experience in a BPO or customer service role
• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Ability to handle escalations and resolve customer issues
• Knowledge of customer service best practices
• Proficiency in relevant software and tools
• Ability to work well under pressure and meet deadlines
• Fluency in English and Hindi
• Previous experience in the organic products industry is a plus
Job Location : Navi Mumbai
Salary : upto 40k in hand + Incentives
Role Description
This is a full-time team lead role for our BPO department. As a BPO Team Lead, you will be responsible for overseeing a team of customer service representatives and ensuring smooth operations of the department. Your day-to-day tasks will include supervising the team, handling escalations, coordinating with other departments, and ensuring excellent customer service delivery. This is an on-site role located in Mumbai.
Qualifications
• Experience in a BPO or customer service role
• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Ability to handle escalations and resolve customer issues
• Knowledge of customer service best practices
• Proficiency in relevant software and tools
• Ability to work well under pressure and meet deadlines
• Fluency in English and Hindi
• Previous experience in the organic products industry is a plus
💡 Quick Summary
Seeking a career-building opportunity? The BPO team lead position is now open for candidates interested in the BPO Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
