Job Description
Manage a team of 8-10 associates.
• Client Interaction (emails and telephone)
• Create and maintain performance and productivity reports on a daily basis.
• Communicate and work with all support departments to ensure the availability of infrastructure
• Ensure that the attrition levels are kept to a bare minimum
• Ensure that the defined SLA"s are met for the particular process
• Ensure that productivity numbers are tracked on a daily, weekly, and monthly basis and identify...
• Client Interaction (emails and telephone)
• Create and maintain performance and productivity reports on a daily basis.
• Communicate and work with all support departments to ensure the availability of infrastructure
• Ensure that the attrition levels are kept to a bare minimum
• Ensure that the defined SLA"s are met for the particular process
• Ensure that productivity numbers are tracked on a daily, weekly, and monthly basis and identify...
💡 Quick Summary
Seeking a career-building opportunity? The BPO Team Leader position is now open for candidates interested in the BPO Jobs sector. This role in Indore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
