Job Description
TEAM LEADER – Domestic BPO – Outbound Voice
Candidate must have voice process Outbound customer service/TL, any voice process background knowledge in BPO and working as a Team Leader/ Lead in Operations department on papers for minimum 1 year, preferably NGO domain. Should have Hands-on experience in Team management and KPIs
Preparing daily workloads for staff & coordinating the daily allocation of work.
Motivating the team to achieve high standards and KPI targets.
Dealing with and resolving problems and issues which arise.
Mentoring and training up junior and new staff.
Monitoring & reporting on standards & performance targets.
Arranging & chairing weekly team meetings, focusing on targets & achievements.
Implementing new initiatives
Involved in the recruitment of new staff
Praise team members and create a positive working environment
Ensuring all administrative and IT records are entered and updated
correctly.
Providing prompt and accurate information on individual performance.
Note: Work from Office and Face to Face interview
Job Type: Full-time
Salary: ₹30,000.00 - ₹35,000.00 per month
Day Shift – +:30-5.30
Mon – Sat
• Location : Koramangala, Bangalore
• Good in english
• Qualification : Any Graduates/ Undergraduates
• It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.
More about this Bpo Team Leader job
Please go through the FAQs to get all answers related to the given Bpo Team Leader job
• What is the eligibility criteria to apply for this Bpo Team Leader job?
Ans: The candidate should be All Education levels with 2 - 6+ years Experience
• How much salary can I expect for this job role?
Ans: You can expect a salary of 25,000 - 30,000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
• How many working days are there for this Bpo Team Leader job?
Ans: This Bpo Team Leader job will have 6 working days.
• Are there any charges applicable while applying or joining this Bpo Team Leader job?
Ans: No, there is no fee applicable for applying this Bpo Team Leader job and during the employment with the company, i.e., Swiss Emmaus Leprosy Relief Work India.
• Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
• How many openings are there for this Bpo Team Leader role?
Ans: There is an immediate opening of 2 Bpo Team Leader at Swiss Emmaus Leprosy Relief Work India.
• Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
• What are the timings of this Bpo Team Leader job?
Ans: This Bpo Team Leader job has Day Shift.
Candidates can call HR for more info
Candidate must have voice process Outbound customer service/TL, any voice process background knowledge in BPO and working as a Team Leader/ Lead in Operations department on papers for minimum 1 year, preferably NGO domain. Should have Hands-on experience in Team management and KPIs
Preparing daily workloads for staff & coordinating the daily allocation of work.
Motivating the team to achieve high standards and KPI targets.
Dealing with and resolving problems and issues which arise.
Mentoring and training up junior and new staff.
Monitoring & reporting on standards & performance targets.
Arranging & chairing weekly team meetings, focusing on targets & achievements.
Implementing new initiatives
Involved in the recruitment of new staff
Praise team members and create a positive working environment
Ensuring all administrative and IT records are entered and updated
correctly.
Providing prompt and accurate information on individual performance.
Note: Work from Office and Face to Face interview
Job Type: Full-time
Salary: ₹30,000.00 - ₹35,000.00 per month
Day Shift – +:30-5.30
Mon – Sat
• Location : Koramangala, Bangalore
• Good in english
• Qualification : Any Graduates/ Undergraduates
• It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.
More about this Bpo Team Leader job
Please go through the FAQs to get all answers related to the given Bpo Team Leader job
• What is the eligibility criteria to apply for this Bpo Team Leader job?
Ans: The candidate should be All Education levels with 2 - 6+ years Experience
• How much salary can I expect for this job role?
Ans: You can expect a salary of 25,000 - 30,000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
• How many working days are there for this Bpo Team Leader job?
Ans: This Bpo Team Leader job will have 6 working days.
• Are there any charges applicable while applying or joining this Bpo Team Leader job?
Ans: No, there is no fee applicable for applying this Bpo Team Leader job and during the employment with the company, i.e., Swiss Emmaus Leprosy Relief Work India.
• Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
• How many openings are there for this Bpo Team Leader role?
Ans: There is an immediate opening of 2 Bpo Team Leader at Swiss Emmaus Leprosy Relief Work India.
• Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
• What are the timings of this Bpo Team Leader job?
Ans: This Bpo Team Leader job has Day Shift.
Candidates can call HR for more info
💡 Quick Summary
Seeking a career-building opportunity? The Bpo Team Leader position is now open for candidates interested in the BPO Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.