Job Description
Provide information of Products / Services / Offers to customers.
• Handling inbound calls & outbound calls
• Understand customer need
• Solve customers’ query over the phone
EXP : Overall 5 Year & TL 2 Years Min (Voice Process)
EXP : Overall 3 Year & TL 2 Years Min (NV Process)
• Must have excellent product knowledge
• Should have the maturity and experience to manage his/her team members and serve as a strong second line
• Should have the required expertise and analytical skills to provide...
• Handling inbound calls & outbound calls
• Understand customer need
• Solve customers’ query over the phone
EXP : Overall 5 Year & TL 2 Years Min (Voice Process)
EXP : Overall 3 Year & TL 2 Years Min (NV Process)
• Must have excellent product knowledge
• Should have the maturity and experience to manage his/her team members and serve as a strong second line
• Should have the required expertise and analytical skills to provide...
💡 Quick Summary
Seeking a career-building opportunity? The Bpo Team Leader position is now open for candidates interested in the BPO Jobs sector. This role in Kolkata offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
