Team Leader

Position Summary

The team leader is expected to be responsible for overall performance of his team members. The team leader will manage his team’s attendance, performance delivery and quality of the delivery. S/He will also act as a Subject Matter Expert (SME) on the product and processes.

Roles and Responsibilities
• Managing an average team size of 17 members.
• Need to be approachable and supportive towards the team.
• Achieve targets of sales and service.
• To manage the day...