Post - Team Leader ( BPO )

Location: Pune, Hadapsar

Job Description: -

1. Team handling and motivation.

2. Agent Attendance Report.

3. Agent Login and Log out report.

4. Email for attendance, planned and unplanned leaves.

5. Send email to client SR Status and MTD report.

6. Share weekly agent performance report in group.

7. Handle agent queries.

8. Weekly agent performance report.

9. Keep Track of hourly cancelation.

10. Daily Report Dashboard needs to publish on group.

Job Type Full-time

Salary: Up to ₹22,000.00 per month

Benefits:
• Health insurance

Schedule:
• Day shift

Supplemental pay types:
• Performance bonus
• Yearly bonus

Ability to commute/relocate:
• Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Experience:
• total work (Preferred