Job Description
Job description
Post: - BPO CUSTOMER SUPPORT
Location: - ASTRA TOWERS , 3RD FLOOR ROOM NO.305 SOUTH BIULDING Action Area II, Reckjoani, New Town, West Bengal 700161
Salary: - 12000/- 15000(in hand Salary)
Skills: - Communication skills, Problem-solving, Time management, MS office (basic)
Experience: - Fresher
Gender: - both Male and female
Contact: - HR Sneha -
Job Summary:
BPO refers to the practice of outsourcing specific business functions to third-party service providers. This allows companies to focus on their core operations while leveraging external expertise for non-core tasks. BPO jobs are prevalent in various sectors, including customer service, technical support, data management, and more.
Key Responsibilities
Customer Interaction: Handle inbound and outbound calls, respond to customer inquiries, and resolve issues effectively to ensure customer satisfaction.
Problem Solving: Listen to customer concerns, understand their needs, and provide appropriate solutions or escalate issues when necessary.
Data Management: Maintain accurate records of customer interactions, update databases, and manage service logs.
Performance Targets: Meet daily or monthly performance metrics, such as call duration and customer satisfaction scores.
Collaboration: Work closely with team members and other departments to ensure seamless service delivery and address any operational challenges.
• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.
More about this BPO Telecaller job
Please go through the FAQs to get all answers related to the given BPO Telecaller job
• What is the eligibility criteria to apply for this BPO Telecaller job?
Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
• How much salary can I expect for this job role?
Ans: You can expect a salary of ₹14000 - ₹16000 per month that depends on your interview. It's a Full Time job in Kolkata.
• How many working days are there for this BPO Telecaller job?
Ans: This BPO Telecaller job will have 6 working days.
• Are there any charges applicable while applying or joining this BPO Telecaller job?
Ans: No, there is no fee applicable for applying this BPO Telecaller job and during the employment with the company, i.e., Solusi Nsthr Solutions Private Limited.
• Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
• How many openings are there for this BPO Telecaller role?
Ans: There is an immediate opening of 20 BPO Telecaller at Solusi Nsthr Solutions Private Limited
• Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
• What are the timings of this BPO Telecaller job?
Ans: This BPO Telecaller job has Flexible Shift.
Candidates can call HR for more info.
Post: - BPO CUSTOMER SUPPORT
Location: - ASTRA TOWERS , 3RD FLOOR ROOM NO.305 SOUTH BIULDING Action Area II, Reckjoani, New Town, West Bengal 700161
Salary: - 12000/- 15000(in hand Salary)
Skills: - Communication skills, Problem-solving, Time management, MS office (basic)
Experience: - Fresher
Gender: - both Male and female
Contact: - HR Sneha -
Job Summary:
BPO refers to the practice of outsourcing specific business functions to third-party service providers. This allows companies to focus on their core operations while leveraging external expertise for non-core tasks. BPO jobs are prevalent in various sectors, including customer service, technical support, data management, and more.
Key Responsibilities
Customer Interaction: Handle inbound and outbound calls, respond to customer inquiries, and resolve issues effectively to ensure customer satisfaction.
Problem Solving: Listen to customer concerns, understand their needs, and provide appropriate solutions or escalate issues when necessary.
Data Management: Maintain accurate records of customer interactions, update databases, and manage service logs.
Performance Targets: Meet daily or monthly performance metrics, such as call duration and customer satisfaction scores.
Collaboration: Work closely with team members and other departments to ensure seamless service delivery and address any operational challenges.
• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.
More about this BPO Telecaller job
Please go through the FAQs to get all answers related to the given BPO Telecaller job
• What is the eligibility criteria to apply for this BPO Telecaller job?
Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
• How much salary can I expect for this job role?
Ans: You can expect a salary of ₹14000 - ₹16000 per month that depends on your interview. It's a Full Time job in Kolkata.
• How many working days are there for this BPO Telecaller job?
Ans: This BPO Telecaller job will have 6 working days.
• Are there any charges applicable while applying or joining this BPO Telecaller job?
Ans: No, there is no fee applicable for applying this BPO Telecaller job and during the employment with the company, i.e., Solusi Nsthr Solutions Private Limited.
• Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
• How many openings are there for this BPO Telecaller role?
Ans: There is an immediate opening of 20 BPO Telecaller at Solusi Nsthr Solutions Private Limited
• Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
• What are the timings of this BPO Telecaller job?
Ans: This BPO Telecaller job has Flexible Shift.
Candidates can call HR for more info.
💡 Quick Summary
Seeking a career-building opportunity? The BPO Telecaller position is now open for candidates interested in the BPO Jobs sector. This role in Kolkata offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
