₹9T–₹16T a month
Full–time
Qualification: Diploma/Any degree(Arrears, Backlogs also applicable)Skills required: Average English communication with fluent in Malayalam speaking skillsGender: Male and female Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/servicesFollow communication “scripts” when handling different topicsIdentify customers’ needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our database in a comprehensible wayFrequently attend educational seminars to improve knowledge and performance levelMeet personal/team qualitative and quantitative targetsMinimum Requirement:Good Communication SkillsGood Problem-solving skills over the callHigh energy level More information about this BPO Telecaller JobPlease go through the below FAQs to get all answers...