Customer Service through Calls.

Ensure timely and accurate service delivery at defined productivity levels.

Build client & domain knowledge to be able to deliver a resolution on the first conversation.

Adhere to Customer Service Attendance & Accountability policies

To Meet Their Needs and Ensure Quality Service is given at all times.

Grow and nurture customer relationships on every interaction that results in measurable customer value.

-Ticket issuance on Amadeus

-Handling re-issuance cancellations

-Work from Office

-Processing ticket refund

-US backend process

-International Ticketing

-Salary upto 40k

Required Candidate profile

- Must have 1 year experience in international voice process

- Must have good communication skill

- Must be from Gurgaon or Delhi location