Job Description
We are looking for a BPO Telecaller to join our team at Transcom. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹25000 - ₹40000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
• Handle customer calls in a professional and efficient manner
• Address customer queries, concerns, and complaints with a problem-solving approach
• Maintain accurate records of customer interactions and follow-ups
• Provide timely and relevant information to customers to resolve their issues
• Work collaboratively with other teams to escalate and resolve complex issues
• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is Graduate and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.
• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.
More about this BPO Telecaller job
Please go through the FAQs to get all answers related to the given BPO Telecaller job
• What is the eligibility criteria to apply for this BPO Telecaller job?
Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
• How much salary can I expect for this job role?
Ans: You can expect a salary of ₹25000 - ₹40000 per month that depends on your interview. It's a Full Time job in Pune.
• How many working days are there for this BPO Telecaller job?
Ans: This BPO Telecaller job will have 6 working days.
• Are there any charges applicable while applying or joining this BPO Telecaller job?
Ans: No, there is no fee applicable for applying this BPO Telecaller job and during the employment with the company, i.e., Transcom.
• Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
• How many openings are there for this BPO Telecaller role?
Ans: There is an immediate opening of 88 BPO Telecaller at Transcom
• Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
• What are the timings of this BPO Telecaller job?
Ans: This BPO Telecaller job has Day Shift.
Key Responsibilities:
• Handle customer calls in a professional and efficient manner
• Address customer queries, concerns, and complaints with a problem-solving approach
• Maintain accurate records of customer interactions and follow-ups
• Provide timely and relevant information to customers to resolve their issues
• Work collaboratively with other teams to escalate and resolve complex issues
• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is Graduate and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.
• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.
More about this BPO Telecaller job
Please go through the FAQs to get all answers related to the given BPO Telecaller job
• What is the eligibility criteria to apply for this BPO Telecaller job?
Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
• How much salary can I expect for this job role?
Ans: You can expect a salary of ₹25000 - ₹40000 per month that depends on your interview. It's a Full Time job in Pune.
• How many working days are there for this BPO Telecaller job?
Ans: This BPO Telecaller job will have 6 working days.
• Are there any charges applicable while applying or joining this BPO Telecaller job?
Ans: No, there is no fee applicable for applying this BPO Telecaller job and during the employment with the company, i.e., Transcom.
• Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
• How many openings are there for this BPO Telecaller role?
Ans: There is an immediate opening of 88 BPO Telecaller at Transcom
• Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
• What are the timings of this BPO Telecaller job?
Ans: This BPO Telecaller job has Day Shift.
💡 Quick Summary
Seeking a career-building opportunity? The BPO Telecaller position is now open for candidates interested in the BPO Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
