Job Description
• Manage incoming calls and customer service inquiries
• Provide information about products and services, take/cancel orders, and record details of complaints
• Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken.
• Follow up to ensure that appropriate actions are taken on customer requests
• Refer unresolved customer grievances or special requests to designated departments for further investigation
• Ability to be on phone for a long time and familiar with using dialer systems
More about this BPO Telecaller job
DBS Mintek Pvt Ltd is aggressively hiring for the job profile of BPO Telecaller for 50 open positions at Pune in Balewadi Mahalunge Phata locality. Kindly go through the FAQs below to get all answers related to the given job.
1. How much salary can I expect?
Ans. You can expect a minimum salary of +,000 INR and can go up to 13,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
💡 Quick Summary
Seeking a career-building opportunity? The BPO Telecaller position is now open for candidates interested in the BPO Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
