Job Description
International Semi Voice Process (US Shift) role:Job Title: International Semi Voice Process Associate (US Shift)Location: [Insert Location]Salary: 28,000 30,000 per monthShift: US Shift (Night Shift)Qualification: 12th + 3 years of education (12+3)Experience: 2+ years in International Semi Voice Process---### Company Overview:We are a global leader in providing exceptional customer service solutions. We are looking for dedicated and experienced professionals to join our team as International Semi Voice Process Associates. If you have experience in customer support, enjoy working in a dynamic environment, and are looking to grow in an international setting, this is your opportunity to make an impact.---### Key Responsibilities:- Handle inbound and outbound calls in a semi-voice capacity, providing information, assistance, and resolving customer issues.- Respond to customer inquiries promptly and accurately, ensuring a high level of customer satisfaction.- Resolve technical or product-related queries through both voice and non-voice communication methods.- Document and track customer interactions, ensuring all required information is accurately recorded in the system.- Meet and exceed performance goals related to call quality, response time, and customer satisfaction.- Collaborate with team members and other departments to ensure smooth and effective communication and problem resolution.- Follow company guidelines and ensure adherence to process protocols to maintain quality standards.---### Key Requirements:- Minimum education qualification of 12th grade with 3 years of further education (12+3).- At least 2 years of experience in International Semi Voice Process (US shift experience is preferred).- Strong communication skills with proficiency in English (both spoken and written).- Ability to handle customer issues effectively, maintaining a calm and professional approach at all times.
• Experience
2 - 3 Years
• No. of Openings
200
• Education
B.A, B.C.A, B.Com, BDS, Bachelor of Hotel Management, B.Tech
• Role
BPO Telecaller
• Industry Type
Call Centre / BPO / KPO / ITES / LPO
• Gender
[ Male / Female ]
• Job Country
India
• Type of Job
Full Time (Night Shift)
• Work Location Type
Work from Office
• Face interview location
#13, 1st Floor, Maruthi House, Above Reliance Smart Point, Amar Jyothi Layout, RMS Bus Stop, Sanjay
• Experience
2 - 3 Years
• No. of Openings
200
• Education
B.A, B.C.A, B.Com, BDS, Bachelor of Hotel Management, B.Tech
• Role
BPO Telecaller
• Industry Type
Call Centre / BPO / KPO / ITES / LPO
• Gender
[ Male / Female ]
• Job Country
India
• Type of Job
Full Time (Night Shift)
• Work Location Type
Work from Office
• Face interview location
#13, 1st Floor, Maruthi House, Above Reliance Smart Point, Amar Jyothi Layout, RMS Bus Stop, Sanjay
💡 Quick Summary
Seeking a career-building opportunity? The BPO Telecaller - Sanjayanagar position is now open for candidates interested in the BPO Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
