Job Description
Key Responsibilities:
• Manage incoming and outgoing calls in a professional manner.
• Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
• Log customer interactions and track follow-ups.
• Offer timely and relevant solutions to resolve customer issues.
• Collaborate with team members to escalate and address more complex concerns.
• Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.
More about this BPO Telesales job
Please go through the FAQs to get all answers related to the given BPO Telesales job
• What is the eligibility criteria to apply for this BPO Telesales job?
Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
• How much salary can I expect for this job role?
Ans: You can expect a salary of ₹13000 - ₹22000 per month + Incentives that depends on your interview. It's a Full Time job in Chennai.
• How many working days are there for this BPO Telesales job?
Ans: This BPO Telesales job will have 6 working days.
• Are there any charges applicable while applying or joining this BPO Telesales job?
Ans: No, there is no fee applicable for applying this BPO Telesales job and during the employment with the company, i.e., Lavoro Hr Solution.
• Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
• How many openings are there for this BPO Telesales role?
Ans: There is an immediate opening of 20 BPO Telesales at Lavoro Hr Solution
• Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
• What are the timings of this BPO Telesales job?
Ans: This BPO Telesales job has Day Shift.
Candidates can call HR for more info.
💡 Quick Summary
Seeking a career-building opportunity? The BPO Telesales position is now open for candidates interested in the BPO Jobs sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.