Job Description
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Bpo Trainer
Epicenter
Mumbai, Maharashtra
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2 days agoFull–time
Job Title/Role
Process Trainer (Domestic)
Department
Training Quality
Shift Timings
Flexible (7AM 10PM)
Type Of Position
Management skills:
Total Experience: 2 years
Full Time
• Good Team handling skills
• People Management
• Good communication skills
Relevant Experience: 1 year
Education Requirement
• Minimum HSC
• Graduate any stream
Roles And Responsibilities
• To manage end-to-end process training batch for leading domestic stockbroking client for sales process
• Must have exposure on conducting soft skills, process/product and system training in a BPO as trainer
• Must ensure successful clearance of agents from training phase during certification
• Must have handles more than 10 batches (end-to-end process training)
• Must have managed operations and client interactions during training phase
• Co-ordinate with various departments for support for successful completion of batch
• Must conduct various refresher on floor basis audit output on monthly basis
• Must conduct quality checks for 0 30 day agents on regular basis
Technical Skills
• Should be well versed with MS Office (Word, Excel, PowerPoint and Outlook)
• Should have excellent communication skills (written and spoken)
• Preferred from process specific industry e.g. stockbroking
Contact person details - kirit = Email id: kirit.vira@epicentertechnology.com
This job is provided by Shine.com
Bpo Trainer
Epicenter
Mumbai, Maharashtra
Apply
2 days agoFull–time
Job Title/Role
Process Trainer (Domestic)
Department
Training Quality
Shift Timings
Flexible (7AM 10PM)
Type Of Position
Management skills:
Total Experience: 2 years
Full Time
• Good Team handling skills
• People Management
• Good communication skills
Relevant Experience: 1 year
Education Requirement
• Minimum HSC
• Graduate any stream
Roles And Responsibilities
• To manage end-to-end process training batch for leading domestic stockbroking client for sales process
• Must have exposure on conducting soft skills, process/product and system training in a BPO as trainer
• Must ensure successful clearance of agents from training phase during certification
• Must have handles more than 10 batches (end-to-end process training)
• Must have managed operations and client interactions during training phase
• Co-ordinate with various departments for support for successful completion of batch
• Must conduct various refresher on floor basis audit output on monthly basis
• Must conduct quality checks for 0 30 day agents on regular basis
Technical Skills
• Should be well versed with MS Office (Word, Excel, PowerPoint and Outlook)
• Should have excellent communication skills (written and spoken)
• Preferred from process specific industry e.g. stockbroking
Contact person details - kirit = Email id: kirit.vira@epicentertechnology.com
This job is provided by Shine.com
💡 Quick Summary
Seeking a career-building opportunity? The Bpo Trainer position is now open for candidates interested in the BPO Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.