Job Description
Assesses training needs(TNI)
Plans or participates in developing training course objectives(New NHT Batches)
Obtains training materials;
Presents training/instruction to both groups and individuals;(Urgency Creation, Planning and Pitching, Handling Rebuttals)
Elivate Programmes
Giving Refreshers
Mock calls ,Role play
Evaluates training effectiveness;
May oversee maintenance of training records and resource library.
This job is provided by Shine.com
Plans or participates in developing training course objectives(New NHT Batches)
Obtains training materials;
Presents training/instruction to both groups and individuals;(Urgency Creation, Planning and Pitching, Handling Rebuttals)
Elivate Programmes
Giving Refreshers
Mock calls ,Role play
Evaluates training effectiveness;
May oversee maintenance of training records and resource library.
This job is provided by Shine.com
💡 Quick Summary
Seeking a career-building opportunity? The Bpo Trainer position is now open for candidates interested in the BPO Jobs sector. This role in Gurugram offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.