Job Description
- Be the point of contact to maintain all the process changes, process documents and later train the teams on any changes.
- Develop, Tweak and Maintain training procedure manuals, training content and guides, and course materials.
- Conduct In-house Workshops, Co-ordinate with External Trainers to help the teams learn what is required for their role.
- Involve in the hiring process to analyze the candidates on Voice & Accent/ Soft Skills areas.
- Collate the training results and documentation of the same to present to the senior management weekly/monthly.
- Ongoing call listening sessions with the teams and providing feedback to help them get from 70% or lesser to +0%+.
Job Type: Contractual / Temporary
Salary: ₹15,000.00 - ₹25,000.00 per month
Schedule:
• Day shift
Ability to commute/relocate:
• Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)
Education:
• Diploma (Preferred)
Experience:
• Teaching: 1 year (Preferred)
• total work: 3 years (Preferred)
Language:
• English (Preferred
- Develop, Tweak and Maintain training procedure manuals, training content and guides, and course materials.
- Conduct In-house Workshops, Co-ordinate with External Trainers to help the teams learn what is required for their role.
- Involve in the hiring process to analyze the candidates on Voice & Accent/ Soft Skills areas.
- Collate the training results and documentation of the same to present to the senior management weekly/monthly.
- Ongoing call listening sessions with the teams and providing feedback to help them get from 70% or lesser to +0%+.
Job Type: Contractual / Temporary
Salary: ₹15,000.00 - ₹25,000.00 per month
Schedule:
• Day shift
Ability to commute/relocate:
• Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)
Education:
• Diploma (Preferred)
Experience:
• Teaching: 1 year (Preferred)
• total work: 3 years (Preferred)
Language:
• English (Preferred
💡 Quick Summary
Seeking a career-building opportunity? The BPO Trainer | BPO| KPO| Domestic |ITES |NON Voice position is now open for candidates interested in the BPO Jobs sector. This role in Uttar Pradesh offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
