Assesses training needs(TNI)

Plans or participates in developing training course objectives(New NHT Batches)

Obtains training materials;

Presents training/instruction to both groups and individuals;(Urgency Creation, Planning and Pitching, Handling Rebuttals)

Elivate Programmes

Giving Refreshers

Mock calls ,Role play

Evaluates training effectiveness;

May oversee maintenance of training records and resource library.

This job is provided by Shine.com