Responsibilities in BPO job - The primary role of the BPO employee is to handle calls from customers and clients. Then, after that, catering to customers’ needs and resolving the issue. - They should be open to all types of questions and quick in learning new things. - Customer Service Manager - They supervise the team leaders and training managers. They are most likely to establish policies to support customers. They also need to make sure the demands of the customers are met. - Team leaders - They are responsible for managing various tasks. For example, they need to ensure that there are enough people to cater to the customers’ needs. They also handle angry customers and provide them with solutions. Other than this, the responsibilities change as per the job title. Salary: ₹12,000.00 - ₹15,000.00 per month Schedule: - Fixed shift - Monday to Friday - Night shift - UK shift - US shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Kolkata, West Bengal Reliably commute or planning to relocate before starting work (required) Experience: - total work: 1 year (preferred) Work Location: In person Speak with the employer ++1 +6744XXXXXX+
💡 Quick Summary
Seeking a career-building opportunity? The Bpo Voice Process |Night Shift position is now open for candidates interested in the BPO Jobs sector. This role in Kolkata offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.