Job Description
Experience: 0 to 1 Years
Gender:
Male / FemaleAnnual
CTC:
1,80,000 to 2,00,000Desired Language Skillsa)
English orb) English + TELUGU orc) English + TAMILRoles & Responsibilities:
Manage large amounts of incoming phone calls
Identify and assess customers' needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsLocation is Mumbai with the following geographical boundaries for shutter service:
Mira Road- Mira road (Golden nest circle) via Ghodbunder road
Dadar- Till Dadar Station East via SionKalyan- 1 1⁄2 KM radius from Kalyan railway station excluding Diva / Shahad / BhiwandiPanvel- 1 1⁄2 KM radius from Panvel railway station excluding Taloja & SukhapurConveyance is provided as per the Boundary LimitsEducation and skills required:
HSC/Graduates with minimum 6 months of BPO Chat customer service experience Mandatory
Good customer service skills and phone etiquette skillsAn understanding of basic computer tools, smart TV's, Modem, RoutersShift timings: 247 rotational shifts, 5 days working, Rotational offs (No fixed Saturday/Sunday offs)
Ready to work from office ON ROTATIONAL Shifts
Linguistic Requirement:
Tamil or Telugu speaking with excellent English communication skills
Candidates coming to the office on day 1 should be vaccinated with at least 1 dose of any COVID vaccineQuestionnaireQ1.
Please specify the primary language:
(a) English, (b) English + TELUGU or (c) English + TAMILQ2. Has the candidate been vaccinated with at least 1 dose of any COVID vaccine
Gender:
Male / FemaleAnnual
CTC:
1,80,000 to 2,00,000Desired Language Skillsa)
English orb) English + TELUGU orc) English + TAMILRoles & Responsibilities:
Manage large amounts of incoming phone calls
Identify and assess customers' needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsLocation is Mumbai with the following geographical boundaries for shutter service:
Mira Road- Mira road (Golden nest circle) via Ghodbunder road
Dadar- Till Dadar Station East via SionKalyan- 1 1⁄2 KM radius from Kalyan railway station excluding Diva / Shahad / BhiwandiPanvel- 1 1⁄2 KM radius from Panvel railway station excluding Taloja & SukhapurConveyance is provided as per the Boundary LimitsEducation and skills required:
HSC/Graduates with minimum 6 months of BPO Chat customer service experience Mandatory
Good customer service skills and phone etiquette skillsAn understanding of basic computer tools, smart TV's, Modem, RoutersShift timings: 247 rotational shifts, 5 days working, Rotational offs (No fixed Saturday/Sunday offs)
Ready to work from office ON ROTATIONAL Shifts
Linguistic Requirement:
Tamil or Telugu speaking with excellent English communication skills
Candidates coming to the office on day 1 should be vaccinated with at least 1 dose of any COVID vaccineQuestionnaireQ1.
Please specify the primary language:
(a) English, (b) English + TELUGU or (c) English + TAMILQ2. Has the candidate been vaccinated with at least 1 dose of any COVID vaccine
💡 Quick Summary
Seeking a career-building opportunity? The BPO|Call Centre|Customer Service Chat Process|Mumb position is now open for candidates interested in the BPO Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
