Job Description
Category Lead - ITES
Category Lead - ITES Sector at GoodWorker
Bengaluru, Karnataka, India
Join GoodWorker and be part of a team who gives millions of people in India control of their livelihoods.
Millions of skilled workers in India continue to face major challenges finding employment in India. Workers are inevitably reliant on intermediaries, who often fail to deliver on skill-matching and long-term growth prospects for workers.
For the first time ever, we are providing workers in India with a digital, verified biodata through the Good Worker platform. Workers in India can now be empowered to find jobs more easily, secure their livelihood and establish a formal career. At the same time, employers will also be able to enjoy improved efficiencies and cost benefits in hiring the right worker.
GoodWorker is a Phygital platform, which aims to transform the lives of blue-collar workers in India by providing access to career enhancement opportunities and other quality of life services for e.g in the financial sector. It harnesses LemmaTree's digital verifiable credential technology to enable the youth to access such services. Our vision is to create value for youth and employers, impacting 300 million lives by 2030.
GoodWorker is headquartered in Bengaluru, India, and the LemmaTree Group in Singapore with a hub in India, Berlin, and Germany. For more information, please visit www.goodworker.in and www.affinidi.com
We are looking for a world-class team to build and scale our startup to reach several million workers by 2026. This role at Good Worker provides a unique opportunity for a high performing individual to have broad impact. You will work closely with a talented and diverse group of engineers, product managers and industry experts.
Role overview :
- As GoodWorker expands both in terms of quantity and breadth of jobs, we are specialising into job categories - with distinct strategy, business model and demand/ supply dynamics. A category senior manager / lead has to work with sales, operations and product to prepare, test and scale category specific offerings in the market. This is a cross functional role that involves setting strategies, monitoring operations and ensuring success of respective categories.
Responsibilities/ KRAs :
- Identify and evaluate employers in respective category, finalise GW offering and help close with sales
- Create and manage category level supply channels for sourcing workers - both online and offline
- Be accountable for job category level demand and fulfilment targets
- Identify category specific business models and run pilots for unlocking growth
- Be accountable for revenue targets for specific job category
- Ensure adequate focus on category by both sales and operations
- Work with product to implement category specific features on app/ portal
Who are we looking for :
- MBA (Tier I) with 5-8 years of experience in either
- Category management (BPO and/or Ecomm segments) for staffing/ recruitment/ payrolling firms
- Line experience of handling end to end recruitment in Ecomm and/or BPO segments
- Having good understanding of BPO and/or Ecomm market & Industry
- Creative problem solver with a track record of innovations
- Patience and tact to exercise influence without authority
- Willing to work on the ground!
- Extensive Travel may be needed(post covid
Category Lead - ITES Sector at GoodWorker
Bengaluru, Karnataka, India
Join GoodWorker and be part of a team who gives millions of people in India control of their livelihoods.
Millions of skilled workers in India continue to face major challenges finding employment in India. Workers are inevitably reliant on intermediaries, who often fail to deliver on skill-matching and long-term growth prospects for workers.
For the first time ever, we are providing workers in India with a digital, verified biodata through the Good Worker platform. Workers in India can now be empowered to find jobs more easily, secure their livelihood and establish a formal career. At the same time, employers will also be able to enjoy improved efficiencies and cost benefits in hiring the right worker.
GoodWorker is a Phygital platform, which aims to transform the lives of blue-collar workers in India by providing access to career enhancement opportunities and other quality of life services for e.g in the financial sector. It harnesses LemmaTree's digital verifiable credential technology to enable the youth to access such services. Our vision is to create value for youth and employers, impacting 300 million lives by 2030.
GoodWorker is headquartered in Bengaluru, India, and the LemmaTree Group in Singapore with a hub in India, Berlin, and Germany. For more information, please visit www.goodworker.in and www.affinidi.com
We are looking for a world-class team to build and scale our startup to reach several million workers by 2026. This role at Good Worker provides a unique opportunity for a high performing individual to have broad impact. You will work closely with a talented and diverse group of engineers, product managers and industry experts.
Role overview :
- As GoodWorker expands both in terms of quantity and breadth of jobs, we are specialising into job categories - with distinct strategy, business model and demand/ supply dynamics. A category senior manager / lead has to work with sales, operations and product to prepare, test and scale category specific offerings in the market. This is a cross functional role that involves setting strategies, monitoring operations and ensuring success of respective categories.
Responsibilities/ KRAs :
- Identify and evaluate employers in respective category, finalise GW offering and help close with sales
- Create and manage category level supply channels for sourcing workers - both online and offline
- Be accountable for job category level demand and fulfilment targets
- Identify category specific business models and run pilots for unlocking growth
- Be accountable for revenue targets for specific job category
- Ensure adequate focus on category by both sales and operations
- Work with product to implement category specific features on app/ portal
Who are we looking for :
- MBA (Tier I) with 5-8 years of experience in either
- Category management (BPO and/or Ecomm segments) for staffing/ recruitment/ payrolling firms
- Line experience of handling end to end recruitment in Ecomm and/or BPO segments
- Having good understanding of BPO and/or Ecomm market & Industry
- Creative problem solver with a track record of innovations
- Patience and tact to exercise influence without authority
- Willing to work on the ground!
- Extensive Travel may be needed(post covid
💡 Quick Summary
Seeking a career-building opportunity? The BPO|ITeS position is now open for candidates interested in the BPO Jobs sector. This role in Bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.