Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/servicesFollow communication “scripts” when handling different topicsIdentify customers’ needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our database in a comprehensible wayFrequently attend educational seminars to improve knowledge and performance levelMeet personal/team qualitative and quantitative targetsMinimum Requirement:Good Communication SkillsGood Problem-solving skills over the callHigh energy level More information about this BPO/Telecaller JobPlease go through the below FAQs to get all answers related to the given BPO/Telecaller jobWhat are the job requirements to apply for this BPO/Telecaller job position? Ans: A candidate must have a minimum of fresher as an BPO/Telecaller What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE) What are the salary requirements for this job? Ans: The salary range is between 10000 and 15000 Monthly. The Salary will depend on the interview. This BPO/Telecaller is a Full Time in Mumbai. What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This BPO/Telecaller is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the BPO/Telecaller position? Ans: There are immediate 1 job openings for BPO/Telecaller in our Organisation