Branch Credit Manager
Job Description :Sr. No Goal KRA Weightage (%) Measure Target,1 Customer Goal RTRM & IAD Score 40 ,1.1 KPI:Branch rating % - Should achieve Gold Standard 10 or 12 months 50 +ve Value 83,1.2 KPI:File and Data Quality - First Time Right more than +0% 50 +ve Value +0,2 Process Goal Portfolio Quality 20 ,2.1 KPI:Non-Starter - NIL cases of 2 bounces in first 3 months 25 -ve Value 2,2.2 KPI:CBR - 12% of new book starting April 2018 25 -ve Value 12,2.3 KPI:30+ Del - 12% of new book starting April 2018 25 -ve Value 12,2.4 KPI:+0+ Del - 1% of new book starting April 2018 25 -ve Value 1,2 Process Goal TAT 20 ,2.5 KPI:+0% cases within TAT 100 -ve Days +0,3 Operational Goal PDD 10 ,3.1 KPI:Critical PDD more than +0 days 50 -ve Days +0,3.2 KPI:Not to exceed 5% of the book starting April 2018 50 -ve Value 5