Job Description
Role & Responsibilities :- Overall responsibility of managing all transactions, compliance and KYC.
This role will carry individual sales target
Achieving monthly/Yearly Target of each product assigned
Performance management of the branch staff through quality control and necessary training.
Ensuring training module completion of the direct reports in a timely manner.
Increasing the customer footfall by adding new customers and converting existing customers.
Managing and controlling the documentation process related to branch operations with regards to customer and local authorities, Safe house management, document custody and retrieval. Primary custodian of shutter and safe keys
Design and Develop appropriate branch processes whenever new product portfolios are enabled in the market by the organization.
Ensure proper segregation of duties, develop and maintain work flowsfor all stages of branch operations.
Assesses risks in all branch processes, review control effectiveness and improve processes for better customer experience as well as stronger risk management. Performance Indicators :- Productivity and performance management
Quality Control
Customer acquisition and retention
Customer experience and cross selling
Process Improvements
Business promotion & New initiatives
experience6
This role will carry individual sales target
Achieving monthly/Yearly Target of each product assigned
Performance management of the branch staff through quality control and necessary training.
Ensuring training module completion of the direct reports in a timely manner.
Increasing the customer footfall by adding new customers and converting existing customers.
Managing and controlling the documentation process related to branch operations with regards to customer and local authorities, Safe house management, document custody and retrieval. Primary custodian of shutter and safe keys
Design and Develop appropriate branch processes whenever new product portfolios are enabled in the market by the organization.
Ensure proper segregation of duties, develop and maintain work flowsfor all stages of branch operations.
Assesses risks in all branch processes, review control effectiveness and improve processes for better customer experience as well as stronger risk management. Performance Indicators :- Productivity and performance management
Quality Control
Customer acquisition and retention
Customer experience and cross selling
Process Improvements
Business promotion & New initiatives
experience6
💡 Quick Summary
Seeking a career-building opportunity? The Branch Head position is now open for candidates interested in the Office Assistant Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Office Assistant Jobs is a plus.