Job Description
Join Tourism Holdings Limited (thl)
Tourism Holdings Limited (thl) is New Zealand's top tourism company and the world's largest provider of recreational vehicles. Joining thl gives you the chance to jumpstart your career in NZ's vibrant tourism industry. Our brands include maui, Apollo, Britz, Mighty rentals, and more. We also design motorhomes through Action Manufacturing and create digital products via thl Digital.
Collectively we represent over 15 RV brands, each with strong brand equity and local heritage in the markets they operate. Amplified by our connections to the broader tourism industry and manufacturing sectors.
What We Do:
We're all about creating unforgettable memories. We believe road trips are the ultimate way to holiday! With over 35 years of experience building, renting, and selling RVs across Australia, New Zealand, the USA, Canada, the UK, and Europe, we know RVs inside and out. That's a lot of places and a lot of memories!
We're looking for a Branch Logistics Manager to join our Queenstown team on a full-time permanent basis. This is a forward-hire opportunity for a new site opening, with the role commencing in late July, 2026. If you have Supervisory experience in fleet management, scheduling, logistics, parts and/or transportation and are passionate about guest experience this is the role for you!
Key Responsibilities:
Coordinating vehicle logistics to ensure they are positioned appropriately at the right time, facilitating timely repairs, compliance renewals, efficient process flow, and minimizing departmental rework and customer wait times.
Overseeing and managing inventory levels, ensuring accurate records, and coordinating with suppliers to maintain optimal stock levels
Implement standards and procedures to ensure efficiencies are achieved.
Develop and implement strategies and initiatives to ensure customer satisfaction
Understands the business/branch operation and how their department fits into its success.
Maintenance and compliance of the yard and any off-site storage facilities
Attend Off-fleet meetings to understand how the fleet is positioned and provide insight to areas that repairs should be focus as well as parts updates
Forecasting site inventory requirements for key items to ensure MRP is set up correctly
Forecasting Branch Fleet requirements
Supplier relationships
Key Requirements:
Minimum 2+ year’s hands-on experience across fleet management, scheduling, logistics and/or transport including supervisory responsibilities.
A customer-first mindset, backed by minimum of 1+ year’s customer service experience (or an equivalent NZQF Level 2 or 3 qualification or AQF Certificate II/III qualification).
Proven leadership experience managing teams of 10-20, with solid project management capability and a track record of meeting or exceeding targets and KPIs.
Calm, organised decision-making under pressure, plus confident written and verbal communication in English.
Inventory and stores capability with stock control experience in a retail or warehouse setting, knowledge of best-practice inventory operations, and the ability to train and develop others.
A strong understanding of New Zealand safety and compliance requirements, with a focus on maintaining scheduling, safety and efficiency standards.
A full driver’s licence
Excellent working knowledge of the Microsoft Office suite.
Availability to work a minimum of 40 hours per week, Monday to Friday (with occasional weekend work by agreement).
Benefits:
We offer ongoing support and training, starting with a thorough induction to help you hit the ground running.
We encourage a guest-centric culture by giving our crew the chance to experience our products just like our guests do.
Our crew around the world are passionate about creating unforgettable journeys, and we celebrate their success through dedicated recognition programmes.
We offer a competitive salary and benefits package between $80,000 to $85,000 depending on experience.
Want to go on a road trip with your friends and family? We'll hand you the keys to your ride.
Want to go caving underground and abseiling down waterfalls? We'll provide you with a wetsuit and some rope.
Diverse and inclusive team culture
If you're ready to join a dedicated team, help maintain our fleet, and grow in your career, apply today!
Thank you for your application, We are an equal opportunity employer and we aim to recruit a diverse range of people with a diverse range of talents to help us achieve our goals. Note that only selected candidates will be contacted.
Your privacy is important to us. Our privacy policy explains how we collect, process, use, store and disclose your personal data, as well as your rights associated with that data.
This policy is provided in a layered format so you can click through to the specific areas set out below. Please also use the Glossary at the end of the document to understand the meaning of some of the terms used.
https://www.thlonline.com/privacy
Tourism Holdings Limited (thl) is New Zealand's top tourism company and the world's largest provider of recreational vehicles. Joining thl gives you the chance to jumpstart your career in NZ's vibrant tourism industry. Our brands include maui, Apollo, Britz, Mighty rentals, and more. We also design motorhomes through Action Manufacturing and create digital products via thl Digital.
Collectively we represent over 15 RV brands, each with strong brand equity and local heritage in the markets they operate. Amplified by our connections to the broader tourism industry and manufacturing sectors.
What We Do:
We're all about creating unforgettable memories. We believe road trips are the ultimate way to holiday! With over 35 years of experience building, renting, and selling RVs across Australia, New Zealand, the USA, Canada, the UK, and Europe, we know RVs inside and out. That's a lot of places and a lot of memories!
We're looking for a Branch Logistics Manager to join our Queenstown team on a full-time permanent basis. This is a forward-hire opportunity for a new site opening, with the role commencing in late July, 2026. If you have Supervisory experience in fleet management, scheduling, logistics, parts and/or transportation and are passionate about guest experience this is the role for you!
Key Responsibilities:
Coordinating vehicle logistics to ensure they are positioned appropriately at the right time, facilitating timely repairs, compliance renewals, efficient process flow, and minimizing departmental rework and customer wait times.
Overseeing and managing inventory levels, ensuring accurate records, and coordinating with suppliers to maintain optimal stock levels
Implement standards and procedures to ensure efficiencies are achieved.
Develop and implement strategies and initiatives to ensure customer satisfaction
Understands the business/branch operation and how their department fits into its success.
Maintenance and compliance of the yard and any off-site storage facilities
Attend Off-fleet meetings to understand how the fleet is positioned and provide insight to areas that repairs should be focus as well as parts updates
Forecasting site inventory requirements for key items to ensure MRP is set up correctly
Forecasting Branch Fleet requirements
Supplier relationships
Key Requirements:
Minimum 2+ year’s hands-on experience across fleet management, scheduling, logistics and/or transport including supervisory responsibilities.
A customer-first mindset, backed by minimum of 1+ year’s customer service experience (or an equivalent NZQF Level 2 or 3 qualification or AQF Certificate II/III qualification).
Proven leadership experience managing teams of 10-20, with solid project management capability and a track record of meeting or exceeding targets and KPIs.
Calm, organised decision-making under pressure, plus confident written and verbal communication in English.
Inventory and stores capability with stock control experience in a retail or warehouse setting, knowledge of best-practice inventory operations, and the ability to train and develop others.
A strong understanding of New Zealand safety and compliance requirements, with a focus on maintaining scheduling, safety and efficiency standards.
A full driver’s licence
Excellent working knowledge of the Microsoft Office suite.
Availability to work a minimum of 40 hours per week, Monday to Friday (with occasional weekend work by agreement).
Benefits:
We offer ongoing support and training, starting with a thorough induction to help you hit the ground running.
We encourage a guest-centric culture by giving our crew the chance to experience our products just like our guests do.
Our crew around the world are passionate about creating unforgettable journeys, and we celebrate their success through dedicated recognition programmes.
We offer a competitive salary and benefits package between $80,000 to $85,000 depending on experience.
Want to go on a road trip with your friends and family? We'll hand you the keys to your ride.
Want to go caving underground and abseiling down waterfalls? We'll provide you with a wetsuit and some rope.
Diverse and inclusive team culture
If you're ready to join a dedicated team, help maintain our fleet, and grow in your career, apply today!
Thank you for your application, We are an equal opportunity employer and we aim to recruit a diverse range of people with a diverse range of talents to help us achieve our goals. Note that only selected candidates will be contacted.
Your privacy is important to us. Our privacy policy explains how we collect, process, use, store and disclose your personal data, as well as your rights associated with that data.
This policy is provided in a layered format so you can click through to the specific areas set out below. Please also use the Glossary at the end of the document to understand the meaning of some of the terms used.
https://www.thlonline.com/privacy
💡 Quick Summary
Seeking a career-building opportunity? The Branch Logistics Manager position is now open for candidates interested in the Manufacturing Jobs sector. This role in Queenstown offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Manufacturing Jobs is a plus.
